Recruitful Privacy Policy

Last updated: 10 March 2026

Recruitful Limited (“Recruitful”, “we”, “us” or “our”) is committed to protecting the privacy of personal information we collect and handle through our recruitment marketplace and related services. We comply with New Zealand’s Privacy Act 2020 and the Information Privacy Principles.

This Privacy Policy explains how we collect, use, store and disclose personal information about:

• Recruiters and their staff
• Employers and their staff
• Candidates whose details are shared via our platform
• Visitors to our website and users of our services

By using Recruitful, you agree to this Privacy Policy.

1. Who we are and how to contact us

Recruitful Limited is a New Zealand company that operates an online marketplace connecting employers with recruitment professionals. 

If you have any questions or requests about privacy, please contact our Privacy Officer:

• Email: ash@recruitful.co.nz
• Phone: + 64 22 418 3852

You can also contact the Office of the Privacy Commissioner at www.privacy.org.nz 

2. What personal information we collect

The types of personal information we collect depend on how you use Recruitful.

Recruiters and employers

We may collect:

• Name and contact details (email, phone number, address)
• Job title, role and organisation details
• Account login details (username, password – stored in encrypted form)
• Billing and payment information (for example, invoicing details and transaction records; payment card details are handled by our payment provider)
• Communications with us (emails, support chats, call notes)
• Activity on the platform (log‑ins, job posts, bids, messages and other usage data)

Candidates

Where candidates are discussed or submitted through Recruitful, we may receive:

• Name and contact details
• CV and employment history, qualifications and skills
• LinkedIn or other professional profile links
• Referee details and information shared in reference checks
• Information shared in interview notes or assessments
• Right‑to‑work or visa status, where provided
• Any other personal information included in documents or communications shared through the platform

Recruiters and employers are responsible for ensuring they have a lawful basis (for example, candidate consent) before sharing candidate information with us or via the platform.

Website visitors and analytics

When you visit our website or use our apps, we may also collect:

• IP address, device identifiers and browser type
• Pages visited, time and date of visits and referring URLs
• Cookie information and similar tracking data (for example, for analytics and ad campaigns)

3. How we collect personal information

We collect personal information in several ways:

• Directly from you when you create an account, complete forms, post roles, submit candidates or communicate with us
• From your use of the platform (for example, bids, messages, placements, usage logs)
• From recruiters or employers who upload candidate details to the platform
• From third parties with your permission or where allowed by law (for example, referees, background check providers, or LinkedIn profiles you choose to connect)
• Automatically via cookies and similar technologies when you browse our website (you can usually control cookies through your browser settings)

4. Why we collect and use personal information

We use personal information only where it is reasonably necessary for our functions and activities.

We may use personal information to:

• Provide, operate and improve the Recruitful platform and services
• Facilitate connections and communications between employers and recruiters
• Allow recruiters to submit candidate details to employers and manage recruitment workflows
• Manage accounts, billing and payments
• Respond to enquiries and provide support
• Monitor, maintain and improve security and performance of our systems
• Conduct analytics to understand usage and improve product features
• Send service‑related communications and updates
• Send marketing communications about Recruitful where you have opted in, with a clear ability to opt out at any time
• Comply with our legal obligations and assist law enforcement or regulators where required

5. Sharing your personal information

We do not sell personal information. We may share personal information with:

• Other users where necessary to provide the service – for example, sharing candidate details from recruiters with employers in relation to a specific role
• Third‑party service providers who help us operate our business (for example, hosting providers, payment processors, analytics, email services and support tools)
• Professional advisers (for example, lawyers, accountants or auditors) where reasonably necessary
• Government agencies, regulators, law enforcement or the Office of the Privacy Commissioner where required or permitted by law
• A purchaser or potential purchaser of our business, subject to confidentiality obligations, as part of a business sale or restructuring

We require our service providers to handle personal information in accordance with the Privacy Act 2020 and appropriate security standards.

6. Overseas disclosure

Our technology infrastructure and service providers may be located in New Zealand or overseas (for example, cloud hosting in other countries).

Where personal information is transferred outside New Zealand, we take reasonable steps to ensure that it is protected by privacy standards that are overall comparable to those in New Zealand or that another permitted exception applies.

7. Security and retention

We take reasonable steps to keep personal information safe from loss, unauthorised access, use, modification or disclosure.

Security measures may include:

• Access controls and authentication
• Encryption of data in transit and at rest where appropriate
• Secure data centres and cloud providers
• Regular security updates and monitoring
• Internal policies and training for staff
• A data breach response process, including notifications where required

We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law. We may retain some data in backup or archive form for a limited period after it is no longer actively used.

8. Your rights

You have rights under the Privacy Act 2020 to:

• Request access to the personal information we hold about you
• Request correction of personal information that is inaccurate or incomplete
• Raise a concern or complaint about how your personal information has been handled

To exercise these rights, please contact our Privacy Officer using the details above. We may need to verify your identity before acting on your request and may refuse access in limited circumstances permitted by law (for example, where it would unreasonably impact someone else’s privacy).

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner (www.privacy.org.nz).

9. Candidate information provided by recruiters and employers

Recruiters and employers who use Recruitful are responsible for complying with the Privacy Act 2020 when they collect, use and disclose candidate information.

By uploading or sharing candidate personal information through Recruitful, recruiters and employers confirm that:

• They have obtained any consents required to share the information
• The information is accurate, up to date and not misleading
• They will use the information only for lawful recruitment purposes

If you are a candidate and believe your information has been handled improperly by a recruiter or employer using our platform, you can contact us and we may, at our discretion, investigate or refer you to the relevant organisation.

10. Cookies and tracking technologies

We use cookies and similar technologies to help our website and platform function effectively and to understand how they are used.

Cookies may be used to:

• Keep you signed in
• Remember your preferences
• Measure website traffic and usage patterns
• Support our advertising and retargeting campaigns on platforms such as LinkedIn

You can usually choose to accept or reject cookies through your browser settings. If you disable cookies, some features of our website or platform may not work properly. 

11. Links to other sites

Our website or platform may contain links to third‑party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The updated policy will be posted on our website with a revised “Last updated” date. We encourage you to review it regularly.

If we make material changes, we may also notify you by email or via the platform.